Last updated 13 August 2026.
The Renovation Centre Osborne Park (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what personal information we collect, how we use and store it, and how you can access or correct your details. It applies to our showroom at 32 Hutton Street, Osborne Park WA 6017, and to therenocentreop.au.
When you visit our showroom, call, email, or submit an enquiry or quote request, we may collect your name, phone number, email address, postal address, and details about your renovation project. We collect this directly from you so we can respond to enquiries, prepare quotes, and coordinate consultations.
Like most websites, ours may use analytics tools and cookies to understand how visitors use our pages, for example which pages are viewed and how long visitors stay. This helps us improve our website and services. You can control or disable cookies through your browser settings at any time.
We use your personal information to respond to enquiries, provide quotes, book consultations, prepare and supply your order, refer you to a builder if you ask us to, and keep you updated on your project. We do not use your information for any purpose beyond what you would reasonably expect.
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, using appropriate physical and electronic safeguards. We retain information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
We do not sell, rent, or trade your personal information to third parties. We only share your details with trusted trades, suppliers, or service providers where necessary to deliver your renovation project, and always with appropriate care.
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at info@therenocentreop.au.
If you have a concern about how we’ve handled your personal information, please contact us directly so we can address it. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page.
To access, correct, or ask about the personal information we hold, call, email, or visit 32 Hutton Street, Osborne Park.